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About bedflow

We help treatment centers keep their beds full.

Behavioral health and recovery housing operators live and die by occupancy, yet most run their referral relationships out of spreadsheets, sticky notes, and memory. bedflow brings the whole pipeline into one place so the right partner gets the right follow-up and no bed sits empty by accident.

What a well-run referral loop looks like

90%+
Occupancy a tight referral loop can hold
100%
Of admits tied back to a source and partner
<15 min
From inquiry to first touch, not days
$0
Per-seat fees, ever

These are the targets bedflow is built to hit, not a customer average. We will show you the real numbers from your own setup on a walkthrough.

A month in the life

Watch your admit curve change shape.

The chart on the right is the shape a healthy first 30 to 60 days takes. Once outreach cadence, bed visibility, and partner attribution live in one place, the team stops chasing the same beds twice and the curve bends up.

Inquiries
0
+38% MoM
Admits
0
+21% MoM
Response
11m
−63% vs base
Admits per week
Partner mix
0%
Active
Active partners
sending in the last 30 days
Pipeline
Inquiries142
Qualified84
Admits47

Built for the three people who actually fill beds.

One workspace, three lenses. Everyone sees the same truth, scoped to the work in front of them.

PARTNER MATCHSVDR3 admits this week
Owners

See where money is leaking.

Empty beds, missed referrals, partners gone cold. Surface the losses, then route the team to fix them.

12-WEEK GROWTH+47%
BD & Reps

Stop guessing what to do today.

AI-built daily shortlists, suggested next touches, and the open referrals that need you. No more morning panic.

INBOUND REFERRALS+38▲ 22%
Ops

Admissions and housing, finally aligned.

Live bed board, planned discharges, holds, and house-level visibility. The whole org sees one number.

Built for admissions reality

bedflow was shaped alongside real treatment centers and recovery housing operators, not generic CRM theory. Every screen maps to how beds actually get filled.

Relationships over transactions

Beds get filled by people: hospital social workers, interventionists, alumni, families. We help you nurture those relationships instead of letting them go cold.

Built for sensitive data

We encrypt census and referral data in transit and at rest. We do not sell or share your data. bedflow is ops tooling, not clinical EMR.

Reporting that closes the loop

The board meeting answers itself.

Per-partner ROI, source attribution, forecast vs plan. Every number ties back to an admit, not a touch count.

Admits - last 14 weeks
Each square is one day. Deeper = more admits booked.
0
admits booked
M
W
F
14 weeks
lessmore
Bed fill rate - MTD
87%
Occupancy
73 / 84 beds
Forecast EOM
92% ↑ 4pt
vs plan
+6 beds
New vs returning admits
Stacked 18-week view. Alumni outreach started week 6.
NewReturning
Board metrics · Q4
Admits vs plan · partner ROI · response
+18% vs plan
Net revenue
$0k
+22%
Admits MTD
0
+11
Response (min)
0
−58%
Partner ROI
0x
+1.4x
Admits, actual vs planLast 12 weeks
ActualPlan
Admits by source
Hospitals42%
Interventionists22%
Alumni16%
Web / self-pay12%
Crisis lines8%

Our approach

bedflow is delivered white-glove. Rather than dropping you into an empty dashboard, our team configures your workspace around your real houses, beds, programs, and referral partners during onboarding, so it's accurate and useful from day one. Once your organization is approved, your directors and house managers share a single live pipeline and bed board.

bedflow isn't an EMR and doesn't try to replace one. It's the growth layer that sits alongside your clinical system, tracking referral partners, qualified inquiries, bed availability, and alumni engagement, so you can adopt it without a records migration.

We price per facility, not per seat, because filling beds is a team sport and we never want the cost of adding a teammate to get in the way of using the tool.

Why we built bedflow

We built the tool we needed on the other side of the phone.

bedflow comes from the team behind Trusted Treatment Navigator. We have spent years inside treatment centers, working admissions and business development, running sober living homes, and answering the phone when a family calls on their worst night.

We built TTN to fix the family side of placement, where pay-to-rank directories quietly steer people toward whoever pays the most. bedflow fixes the operator side, where good programs lose the referrals they have already earned.

We watched it happen too many times. A referral comes in, the right person is mid-call, and by the time anyone follows up the bed is gone or the family has moved on. Not for lack of demand. The follow-through just lived in someone's head.

The software on the market wanted us to rip out the clinical system and run the whole business through it. Nobody filling beds this week has a year to migrate records. So we built the growth layer that sits next to the EMR you already trust and does one job completely: turn relationships into filled beds.

Becka Karle
Becka Karle
Co-Founder, Product & Growth

More than a decade inside behavioral health, hands-on across intakes and admissions, business development, compliance, and marketing for substance use and mental health programs. Becka has worked the exact desk bedflow is built for, the one where a referral comes in and someone has to catch it, qualify it, and follow through before the bed goes cold. She is also in long-term recovery and has moved through treatment as a client as well as a professional.

Noah Ames
Noah Ames
Co-Founder, Operations & Partnerships

Noah started in residential treatment on overnight and swing shifts and worked up through operations, compliance, and HR. He has directed more than ten sober living homes at once and now works in admissions and business development, often the first voice a family hears when they call. He has felt the cost of a dropped handoff from every seat in the house, which is the problem bedflow exists to end.

See whether bedflow fits your facility

Explore a fully-loaded demo workspace, or tell us about your operation for a custom quote.