Privacy Policy
1. Information We Collect
bedflow collects information you provide directly when you create an account, use the Service, or communicate with us. This may include your name, email address, facility details, and any data you enter into the platform.
2. How We Use Your Information
We use your information to provide and improve the Service, communicate with you about your account, and ensure the security of the platform. We do not sell your personal information to third parties.
3. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Access to personal information is restricted to authorized personnel only.
4. HIPAA & Protected Health Information
bedflow is HIPAA-aligned operational tooling with a Business Associate Agreement (BAA) available on request. Do not enter protected health information (PHI) unless a BAA has been executed for your organization. When a BAA is in place, PHI is handled under that agreement and applicable HIPAA requirements. We do not use PHI for marketing or share it with unauthorized parties.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us. Some information may be retained as required by law or for legitimate business purposes.
6. Cookies & Tracking
bedflow uses essential cookies to maintain your session and preferences. We do not use third-party advertising trackers. Analytics data, if collected, is used solely to improve the Service.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or restrict its processing. To exercise these rights, please contact our support team.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice within the Service or sending you an email. Continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us through the Service or at the email address provided in your account settings.